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Vets' Lack of.... Common Sense?

Discussion in 'General Dog Discussions' started by Sabrina, Aug 24, 2011.

  1. Sabrina

    Sabrina Moderator

    I just wanted to discuss something that's been bothering me a lot lately.
    It may be somewhat of a rant, but it is what it is. :lol:
    I have gone to the same vet forever, it was the vet that my parents always took our family pets to.
    They've been under new ownership for maybe about a year now, it seems a lot has changed, besides the name.

    For starters, there seems to be a complete lack of professionalism in the atmosphere. Off the top of my head:
    -They have an obese cat which has free roam of the office and waiting room. This cat does not seem to understand that a dog being held back crying and drooling is not a welcoming gesture, obviously this can make visits rather unpleasant for many, particularly for dogs and their owners
    - The animals (rabbits, guinea pigs, etc) are in tanks right next to one another without lids, which anyone is allowed to stick their hands in as they please
    - They (used to) have an aquarium in the waiting room that was in unbelievably poor condition, visit by visit I noticed it get worse and worse, fish died, more fish were added and the tank was finally retired
    - The pharmacist brings a dog with that is always behind the counter and the thing looks like it's rotting alive
    (The last two may just bug me on a personal level, I think, but it may bother other people as well or influence their own actions as owners, maybe I am over thinking it...)

    The vets and techs do not seem very well-informed at all.
    When bringing in small pets such as Rats, I expect this as they are considered "Exotics" as are most small pets and there are no vets specializing in Exotics at this practice so they only offer limited care on them. That's understandable. I have noticed though that it seems their overall knowledge of cats and dogs is not a whole lot more advanced. You'd think that them being "Traditional" domestics, they would have good knowledge and understanding of them, considering that's what vets are supposed to do.
    FYI, I bring a lot of pets into my vets' office. Many of them do not belong to me, though that's irrelevant.

    Over time I have noticed quite a few things that seem pretty "off" to me.
    They've never really mentioned anything about diet or exercise, not to me anyway.
    When bringing in a first-time patient, they never ask if the pet is up to date on vaccinations or much at all about medical history, besides if the dog is intact or not.
    They never bring up parasite/HW prevention.
    The first time I asked about Flea/Tapeworm prevention and treatment, they recommended I check their store and purchase some Hartz products.

    At first I thought it may be possible that they just don't ask me these things because I seem dog savvy and my mutts are in good health. Even if it were, which I've found isn't the case, I still think that these things (above) ought to be brought up from time to time. Am I wrong?

    Other things that struck me as odd/improper are conversations I have had with other clients in the waiting room.
    For instance, while waiting for a friends' dog to be seen (Thomas and I went with our friend, an inexperienced and nervous owner) I spoke with one woman who had a 5 year old Lab mix that was extremely obese and had obviously gone through a recent surgery on her joints in her hind legs. She was telling me how she got 2 pups from a litter his sister had, one was always full of energy and the other was more docile. She said over time, one stayed in shape and the other began gaining weight around 2 when she was spayed. She proceeded to tell me that she feeds them great food (Purina OM, I believe it was) and has a huge fenced yard, yet somehow her dog wouldn't lose weight - her and the vet both agreed that it must be genetics. :rolleyes: I mean, that could certainly be a factor, but what about the nutrition and exercise? Should it really be another client in the waiting room who addresses this issue in conversation with you or should it be your vet? I don't know if she took my advice to heart but at least I offered it.

    Needless to say, I am no longer going to this vet.
    They are nice people and I feel that they're intentions are good, but on a professional level I am not impressed. :no2:
  2. jsorrow

    jsorrow Big Dog

    My luck has always been better with old school vets. I have noticed alot of the same things with newer ones. "Typically"
  3. Sabrina

    Sabrina Moderator

    It only makes sense. It sucks that ALL of the vets in this town are new. Looks like I'll be doing some shopping around....
  4. ReneeMcDougal

    ReneeMcDougal Good Dog

    Wow..I skimmed this so I might have missed a thing or two but I definatly don't blame you for being unimpressed. Firstly..obese resident cat...should be on a diet and not aloud free roam since it is not only endangering itself but making it hard for clients who are trying to wait. Secondly, The poor condition of thier other pets will definatly create at least for most responsible pet owners an image of people who DO NOT take good care of the animals..why would i trust someone with my dog when thiers looks like its been through the ringer. They allow people who are handling sick/parasitic animals to freely reach in and touch the animals they have there???? that is retarded. And lastly, why on earth would ANY vet not ask for the medical history on an animal they don't know? I go to a low cost vet. They are clean..have one behind the counter VERY good looking border collie. NO pets in cages/tanks in the waiting room unless they are waiting there to be looked at, the people are knowledgeable and friendly to the point even the secretaries who answer phones can tell you what is likely wrong and if it warrents a visit. They offer printed documentation of EVERY visit and even give your pet a complimentry bath and nail trim. I wouldnt settle for less especially with a normal practice.
  5. jsorrow

    jsorrow Big Dog

    Mines about to retire after many years, my father will still work there but the guy coming in graduated HS in 2006 lmao went to miss state on some fastlane degree. Nice guy just dont know how itll all work out.
  6. Sabrina

    Sabrina Moderator

    Sounds like your low-cost vets' got things under-wraps.
    I feel sometimes like I am paying to take my pets there to teach them, it's crazy!

    When I brought Bransen in for skin issues and asked about allergies the vet and tech looked at me like I was the idiot.
    After speaking with another vet, we finally agreed it was allergies (which I am sure of) but it kind of seemed like they only went with that because I was so convinced.
    I said that "He's on a great diet, not exposed to anything out of the ordinary" and they asked (for once) what food he eats and when I told them Tastes of The Wild they suggested I switch to something like Science Diet if I remember correctly. WTH would I do that?

    Another thing I forgot to mention that also shocked me was the fact that they did not know that there is BSL in place here. :eek:
    When I took Bransen in with his muzzle they asked about him being aggressive/fearful and when I told them it was the law they seemed quite surprised.

    Yep, everyone here is retiring and being replaced with fresh new blood. Too bad they all seem like idiots. :sadsigh:
  7. Prada

    Prada Good Dog

    It took me a while to find a vet I was satisfied with when I moved back to the city. Good luck! :3
  8. GoingPostal

    GoingPostal Good Dog

    We have old school vets up here and they suck, I much prefer my out of town vet who stays up to date on stuff, goes to conferences, uses the flippin internet and is way more knowledgeable. The one local vet here also has an overweight diabetic cat (he's on a "diet", yeah let me guess Science Diet) hanging out in the office, they told my sister not to bother putting her dog on heartworms meds because "we don't see it much here", won't treat ferrets because "they bite", etc.

    The other one pushes everything, every shot under the shot, they will treat exotics but don't know anything about them so they shouldn't, I had a ferret with a urinary blockage due to adrenal disease, had to bring him there because it was an emergency and they are in the back reading some horribly outdated manual on ferrets trying to understand what was wrong with him. I'm like, just cath him or drain him if you can't handle that, we're going out of town as soon as you do. They've gotten some new vets working there who are better with cats, but every vet there seems scared of dogs.
  9. ReneeMcDougal

    ReneeMcDougal Good Dog

    They don't know its the law????? If i remember correctly its been that way in ALL off western Canada except Alberta for a LONG time. Geez
  10. Teal

    Teal Krypto Super Dog Premium Member

    I thought my vet wasn't very impressive.. but after reading this, they are leaps and bounds ahead of yours!

    The secretaries at my vet know my voice when I call - I know ALL of the techs and vets, from years of coming in A LOT (with rescues, other animals, etc.). Yet EVERY time I come in, whether it's a new pet or not - I get asked what food they are on, HW/flea/tick preventative, if there is any coughing/sneezing/diarrhea/concerning behaviours like lower energy, not eating/drinking, etc. They don't ask me about exercise per say, but they always inquire in a friendly way about our latest sport exploits. They also have an office cat, but she doesn't leave the desk lol
  11. Sabrina

    Sabrina Moderator

    Thanks, Prada!

    Maybe they're scare of your dogs, you do own a "dangerous" breed. :lol:

    Yes, the laws change here and there but no one knows about them, no one obeys them. :rolleyes:
  12. cliffdog

    cliffdog Good Dog

    My vet is horrible but I actually like the office cat. He had neuro damage and can't walk very well, he stays on the desk behind the counter out of sight most of the time. If he's in sight at all he's on the counter where most dogs can't reach and he jumps behind it if a dog starts barking. My sister actually wanted to adopt him (she works there) but her husband wouldn't let her. The vet hates that cat. :lol:
  13. MJJean

    MJJean GRCH Dog

    My vet (the one I really like) graduated vet school in 2005. She is awesome! She keeps up with continuing education and she is very utd on local laws, new protocols and breed savvy. The office also has a nifty email list that they use to send out reminders for care like vacs and alerts of missing dogs or outbreaks of infectious diseases in the area. They have a "cat room" in the corner behind the reception desk that is 2 walls of windows and 2 regular walls, the cats have climbing thingies and couches and crates and they are up for adoption. Oh, and she is the one that gave me a great talk on nutrition and agreed that it would be ok to wait to maturity to spay or neuter, but offered to do it earlier if I wished. And they always ask about any strange behavior, HW and flea meds, yearly HW test and fecal sample etc etc.

    I think your vet sounds like he kinda sucks and I would be shopping around. Go in to clinics and just talk to the vets and the staff until you find someone you like.
  14. BethBurgess2007

    BethBurgess2007 Little Dog

    I have noticed with most vets, especially the new ones, they are lacking something. They guess at illnesses, or seem confused. Constantly referring to specialists and every condition is an allergy. It seems like all they are good for is giving shots, heartworm tests and prescribing anti-biotics.

    However, that is not the case with my two vets. I have one that is a farm vet and he is extremely intuitive and knows tons of stuff about all animals. His father was a farm vet before him. He is so good, you don't need an emergency vet with him, he can and will do it all. My other vet is a city vet and has seen it all. he is honest and intelligent. He also can make very good accurate diagnosis. Both these vets are honest, decent(sp) and know bulldogs. They both have been around a long time and are kind of "old school'. The city vet keeps up on a lot of modern stuff though.
  15. Kit

    Kit Good Dog

    I'm also having vet issues. I've been going to the same clinic since we moved to the island 3 years ago, and it's where we adopted Nick from.
    I'd been using one vet who I really liked, and she liked both dogs. When I took the dogs in for their annual check ups in July I learned that she had moved and saw another vet.
    I was less than impressed with him. Talking to a couple friends who use the same clinic, they weren't impressed with him either. They gave me the names of a couple other vets in the same clinic that they like. So I'll give them a try. Or I could go to their sister clinic and use the wife of my horse vet, who I really like.

    I tried getting ahold of the vet that left in hopes that I could still use her, but she never got back to me...darn it!
    Having a vet that really likes your pitbulls goes a long ways in my book.
  16. SemasMom

    SemasMom Big Dog

    I guess I am really lucky. I love my vet, who has been in practice for 40+ years. He is who my parents took all our animals to. He's old scoop, but stays up on current technologies, studies and offers holistic treatments, and has brought new partners in that are a lot like him. Sema has had so many issues that he only charges me for about every other office visit and then tells me it was his pleasure seeing her. I love him! I'm sorry that you guys don't have that!
  17. ReneeMcDougal

    ReneeMcDougal Good Dog

    I have that sort of vet as well. It makes me mad that other vets arent that way. I had Slayer spayed and my vet removed a broken puppy tooth free of charge and then called me to tell me they did it so to soften her food and dont worry about the bill.
  18. SemasMom

    SemasMom Big Dog

    Old school! Damn autocorrect! Anyway, it makes me mad too! But then again, there are tons of crappy people doctors out there too. Just in it for money, not a true care for their patients.
  19. GoingPostal

    GoingPostal Good Dog

    Lol, no we foster and one time I brought in a little rat terrier and the vet seriously had the tech come in and hold the dog down because "he looked like he was gonna bite me". Well maybe you should pet the dog a bit instead of charging in and grabbing at him, he's harmless, you're just scaring the crap out of him, they have really bad handling skills with every dog I've brought there. Their "exams" are a complete waste but they won't treat your dog without one.
  20. chloesredboy2

    chloesredboy2 Good Dog

    My dog's vet is awesome.He had rabies.:D

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